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Author Topic: Indiegogo campaign ZXVega+ is a shame  (Read 1252 times)

  • CharlesrhilkOB
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  • Posts: 71
Re: Indiegogo campaign ZXVega+ is a shame
« Reply #15 on: December 08, 2016, 08:38:19 pm »
I am next one... I was fired. Can not comment any more on indiegogo. They proactively refunded me. What to think about it ?
****-femme-zara/" class="bbc_link" target="_blank" rel="noopener noreferrer">**** femme zara

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  • Posts: 33
Re: Indiegogo campaign ZXVega+ is a shame
« Reply #16 on: December 09, 2016, 10:05:25 am »
Hi Peeto

Did you at any point ask for a refund? Can I ask how they paid you as Indiegogo cannot issue refunds once money is transferred to the campaign owner.

I saw ther DM reply from RCL to you, a lot of people are thinking that these DMs are providing delivery dates.

Seems strange that they have kicked you as you've been fairly impartial on Indiegogo.

Jools

  • CharlesrhilkOB
  • Jr. Member
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  • Posts: 71
Re: Indiegogo campaign ZXVega+ is a shame
« Reply #17 on: December 09, 2016, 10:29:11 am »
It just looks like on indiegogo that they send you some information about delivery date. Reality was, they send me DM with warning! Exactly this : Please stop posting abusive tweets. We suggest that you look at the community guidelines regarding posting on the comments section. If you do not think you can abide by the rules we will happily refund you.
I did not break any rulez, it is them, which broke rulez several times with misleading update. So do not be fooled with direct DMs.... it is warnings for backers directly to stop ask question or any negative feedback!
****-femme-zara/" class="bbc_link" target="_blank" rel="noopener noreferrer">**** femme zara

  • CharlesrhilkOB
  • Jr. Member
  • **
  • Posts: 71
Re: Indiegogo campaign ZXVega+ is a shame
« Reply #18 on: December 09, 2016, 10:39:08 am »
So we have comment deletions /if you do not like how it is progressing/. Than if some backer ask or is angry/frustrating with their silence of updating real progress they write to indiegogo, Hi xy we send you direct message, RCL". They send them warnings to stop posting negative comments and try to intimidate that backer. So in indiegogo you usualy do not see complain that backer again due to this reason or due to fire out him. That is their practices.  I also noticed name Matthew Rich.... can not remember, who asked right questions, and his comments disappear and for sure he was yesterday fired also or intimidated. I tell you, there is something very wrong with them or very big behind the scene, if they act like this!
****-femme-zara/" class="bbc_link" target="_blank" rel="noopener noreferrer">**** femme zara

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  • Posts: 33
Re: Indiegogo campaign ZXVega+ is a shame
« Reply #19 on: December 09, 2016, 12:46:47 pm »
Peeto I've asked you some questions on the other thread, may be best to keep this to one thread so it's clearer.

I do think this needs proper response from Indiegogo, and you're not being treated correctly or in line with Indiegogo's Terms of Use, also unless you've been refunded or have been given details of how and when you will be refunded RCL are getting close to a legal issue. See other thread.

Jools

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  • Posts: 2
Re: Indiegogo campaign ZXVega+ is a shame
« Reply #20 on: December 11, 2016, 11:41:03 am »
Hi again ladies and gentlemen.

RCL's way continue: intimidating and keeping our money (partially in my case).

Just before being fired out as a backer, mid-Nov, I published an URL with news about their management team conflict back in April 2016, reporting real skilled staff (those who built ZXVega) left the company. We also know that there's a legal conflict between leavers and those who steer RCL today. About ZXVega intellectual property?

I think this is the root cause of what's happening here. Don't misunderstand me: people leave companies regularly, that's normal business life, BUT the key knowledge left. Current RCL staff didn't have the skills to set the new ZXVega+ in time. Probably nor the right to retro-engineer previous ZXVega due to legal dispute.

I'm not an expert, but I'm under the impression that what they're doing is :
1. Re-design previous ZXVega to reduce dimensions
2. Add a screen

While this could be a massive amount of work, I think previous ZXVega was a first development step in their journey to ZXVega+. Previous device was a perfect PoC.

The problem (in my humble view) is current RCL staff started development from scratch due to leak of knowledge. They probably decided not to share with backers to avoid panic and massive refund requests confident they could deliver with a controlled (and acceptable) delay. But things are not progressing as expected and they start being short of excuses.

As said hundred of times here and in all forums: problem is not delay, but total absence of clarity and bullying RCL attitude. We're all well-grown and can manage our lifes without this console :) but we don't accept being bullied.

Crowdfunding is more than buying a device. It's supporting innovation, helping people with new ideas out of standard market channels. That need backer has a certain degree of sympathy for company they're backing. RCL totally missed that. They're firing out people asking legitimate questions. Have a look to Indiegogo forum these days : almost only unconditional supporters continue posting (rest are fired out!).

Indiegogo's role in this situation should not be forgotten. They're supporting RCL wrong policies with their lack of action. They're supposed to guarantee all goes smooth but they're also missing their point.

Brief, 2 companies heavily disappointing their customers-backers. Not a great future for them. Let's make them know via Twitter in #zxvegaofficial #zxvega @Indiegogo and @sinclairzxvega for those still not banned
« Last Edit: December 11, 2016, 11:43:44 am by Peterpotamux »